Your privacy matters to us. Here's how we protect and use your information.
Last Updated: November 20, 2025
At Project Exodus, we're committed to protecting your privacy and being transparent about how we collect, use, and share your information. This Privacy Policy explains our data practices in clear, accessible language.
By using Project Exodus, you agree to the practices described in this policy. If you have questions or concerns, please contact us at privacy@projectexodus.com.
When you create an account, make a purchase, or interact with our platform, you may provide us with information such as your name, email address, shipping address, phone number, and payment information (processed securely by our payment partners). You may also provide profile information, preferences, and content you post in our community forums.
We automatically collect certain information when you use our services, including your IP address, browser type, device information, pages visited, time spent on pages, referring URLs, and interaction with features. We use cookies and similar technologies to collect this information.
If you sign in using a social media account (Google, Facebook, etc.), we receive basic profile information from those services. We may also receive information from our vendor partners about your purchases to facilitate order fulfillment and customer service.
We use your information to operate and maintain the Project Exodus platform, process transactions, provide customer support, personalize your experience, improve our products and services, and develop new features.
We use your contact information to send order confirmations, shipping updates, respond to inquiries, send administrative messages, and (with your consent) send promotional emails about new products, features, and sustainability content. You can opt out of marketing emails at any time.
Information you provide in public forums, project posts, and community discussions is visible to other users. Your profile information may be displayed alongside your posts and contributions.
We analyze aggregated, de-identified data to understand user behavior, measure the effectiveness of our platform, and conduct research about sustainability trends and impact.
When you purchase from a vendor through our marketplace, we share necessary information (name, shipping address, order details) with that vendor to fulfill your order. Each vendor has their own privacy practices.
We work with trusted third-party service providers who help us operate our platform (hosting, email services, analytics, payment processing). These providers are contractually obligated to protect your information and use it only for specified purposes.
We may disclose your information if required by law, to protect our rights or property, to prevent fraud or security issues, or in connection with a business transaction such as a merger or acquisition.
We may share your information in other ways with your explicit consent.
We NEVER sell your personal information to third parties for their marketing purposes. Your data is not a commodity to us.
We implement industry-standard security measures including encryption (SSL/TLS), secure servers, access controls, regular security audits, and employee training on data protection. Payment information is handled by PCI-compliant payment processors - we never store your full credit card details.
Please use a strong, unique password and keep it confidential. Enable two-factor authentication if available. Be cautious about sharing personal information in public forums.
While we take security seriously, no method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security but continuously work to protect your information.
You have the right to access your personal information and receive a copy in a portable format.
You can update or correct your information at any time through your account settings or by contacting us.
You can request deletion of your account and personal information. Some information may be retained for legal or legitimate business purposes.
You can opt out of marketing communications while still receiving important service-related messages.
You can manage cookie preferences through your browser settings. Note that disabling cookies may affect platform functionality.
We respect Do Not Track signals. When enabled, we limit data collection to essential functions only.
Project Exodus is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe a child has provided us with personal information, please contact us immediately.
Users between 13-18 should have parental or guardian consent before using our platform.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.
When we transfer data internationally, we ensure appropriate safeguards are in place through standard contractual clauses, adequacy decisions, or other approved mechanisms.
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes via email or prominent notice on our platform.
The "Last Updated" date at the top of this policy indicates when it was most recently revised. Continued use of our platform after changes constitutes acceptance of the updated policy.
We're here to help. Contact our privacy team with any questions or concerns.
Email: privacy@projectexodus.com
Mail: Project Exodus Privacy Team, 123 Sustainability Lane, Green City, CA 94016